Fees & FAQ

  • Typical sessions are 45 minutes in length. Longer or shorter individual sessions can be arranged by mutual agreement with your mental health counselor.

  • We get this quesiton a lot and wish access to quality therapy did not boil down to how much it costs. For us to provide quality care and also be able to provide financially for ourselves is the balance.

    Our fees:

    Dr. Philip Gnilka $250 per 45-minute session.

    Dr. Abigail Conley $150 per 45-minute session.

    But wait! These fees could potentially be significantly reduced if you have a PPO health insurance plan. Not sure if your plan will cover some of the costs? We partnered with Mentaya on our website for you determine if your insurance will reimburse you for a portion of your costs. It is free to check out your health insurance benefits, so check it out. You can also use Mentaya to process your reimbursements for you for a small fee if you want as well.

    Please schedule a complimentary consultation session with us, and we are also happy to help you review possible reimbursement options with you.

  • We accept all major credit cards as well as FSA and HSA cards. Payment is due at the time of your session and is automatically processed through our secure online practice portal.

  • We are an out of network provider with insurance companies. There might be, however, a way to have your insurance cover a portion of your costs.

    We have partnered with Mentaya that can do the work for you for a small fee. Please note we get ZERO compensation from them. In fact, we actually pay them a monthly fee to have their app on our website allowing you to check your insurance benefits for free.

    If you run into questions, please contact us. We will do our best to help.

  • You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.

  • We can see people who are currently living anywhere in California, Georgia, Nevada, and Virginia. Additional states may be added as our team grows.

  • We have both in-person and virtual options for clients at this time in Las Vegas, NV. All other locations outside of Las Vegas in Nevada as well as California, Georgia, and Virginia are virtual only at this time.

  • We have a 24-hour cancellation policy. We will always work with clients to reschedule appointments whenever possible. If a client is unable to attend a session, we ask them to cancel at least 24 hours beforehand. Otherwise, they are charged a late cancellation/no-show fee of the full session amount.

  • Our practice uses a secure Electronic Record System called SimplePractice. This allows clients to request appointments, make payments electronically, and review and sign any paperwork electronically. This process bypasses the hassle typical of making appointments on the phone or in person.

  • We provide HIPAA-compliant video-based therapy using either Google Meet, Zoom, or Simple Practice.

  • Overall, academic research has shown that teletherapy is as effective as in-person counseling for a wide range of people, diagnoses, and age groups (Hilty et al., 2013; Langarizadeh et al., 2017; Phelps et al., 2017; Topol, 2016).

    A recent comprehensive review conducted in 2021 of over 103 studies that compared in-person vs. teletherapy concluded clinically there were no differences between teletherapy and in-person (Fernandez et al., 2021).

    There are many issues that are addressed by providing teletherapy services, including:

    • Limited access to transportation and time limitations associated with traffic

    • Schedule demands due to work or family obligations

    • Ability to address issues in the real environments they take place

    • Child care demands